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Service Desk Manager
Our client, an awarding with IT MSP based in the heart of the city of London. They are responsible for supporting some of London's top financial clients. They are looking for an experience service desk manager to come and join their team and eventually take responsibility for a team of excellent engineers.
Whilst reporting into the Head of Support you will be responsible for overseeing the life cycle management of service incidents, requests, and changes. Acting as a technical escalation point and ensuring the delivery of high-quality IT services to internal and external partners.
Role and Responsibilities:
Technical area's:
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Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Lorien is a tech, transformation and telecom recruitment specialist. We combine tech expertise with the scope, depth and breadth of large-scale talent solutions, covering all sectors, sizes and needs.